I’ve ordered several items from Temu over the last 3 months, and all but 1 item were actually well made, quality items. Delivery takes longer than Amazon, but often prices are lower for the exact same item (same brand and all). I’ve contacted a Temu shop with questions and received prompt answers in English, and last week created an accidental order, canceled within 15 minutes, and they already processed the cancellation / refund. My only negative is sometimes their shipment tracking is not always up to date. My caveats are, I’ve never purchase clothing from them so no feedback on quality or sizing, and after Trumps tariffs, I only purchase items sitting in local US warehouses (which are clearly labeled as such), so there are no customs delays. Overall a good experience, with the exception of all the Vegas style advertising pop-ups. Those are super annoying. My advice is, try them for yourself; there are a lot of negative reviews but that has not been my experience.