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Niki
Do not buy any large items from Temu and as for me I won't be buying anything from them ever again! I purchased an electric scooter for $163.47 . Upon recording the scooter I opened the box to it out to look at it. Noticed it was cheaply made and immediately repacked it With an all its package materials. Never charged the scooter never ride the scooter and I returned it within a 7 day period of receiving. The merchant created a lie stating I returned the scooter with a defective charging cord. Which is outer hard to do on my behalf, it means they sold me a scooter with a defective cord if this is true. Long story short the merch's merchant only granted a partial refund of $82.43 I spent two months trying to appeal this claim to PayPal and Temu. Temu initially without considering the return tuned frame just ruled in favor of the merchant stating I needed to get the remainder of my refund from PayPal. PayPal was like they were paid them in full, Temu I'd responsible for refunding the remainder of your money. When I submitted the claim back to Temu they condoned the merchants fraudulent practices and did not even process my complaint and grievance against the merchant to have them removed as a seller. So basically I paid $163 for a brand new scooter that I returned brand new and I was NEVER REFUNDED MY MONEY FULLY but the merchant received the scooter back in the same condition he sold it to me. Long story short save your money and don't purchase anything if value from Temu their customer service is trash and their merchants can be dishonest.
19 hours ago
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temu.com has a 1.5 average rating from 2,863 reviews