“im gonna stop ordering in temu, coz, they start to charged for shipping now, every item have $2.99 shipping, even the free stuff, omg, its free but wow, $2.99 shipping, thats crazy, its like u bought it and they're like wish.com now, shipping is not free anymore, will stop ordering and they getting expensive now too”
“I love shopping at Temu and received things that are very nice! But lately I’ve been getting things like I received a $130.00 in Temu credit but when I go to redeem it it’s going out of my bank account. Don’t tell us that we have a credit but we have to spend an amount that is set by you. A credit is a credit no strings attached”
“I love shopping at Temu and received things that are very nice! But lately I’ve been getting things like I received a $130.00 in Temu credit but when I go to redeem it it’s going out of my bank account. Don’t tell us that we have a credit but we have to spend an amount that is set by you. A credit is a credit no strings attached”
“I’ve ordered a few things from ya’ll and almost everytime ya’ll have got the wrong zip code for the address and I either didn’t recieve the product and someone else did or I recieved it late! If it happens with the last things I ordered you are not getting my business again! That’s all I have to say”
“I have received a few things and only the black and white shirt is good. Rest of the items are of poor quality!!!!!!! The hand machine to crush garlic is almost broken because it is made up of poor soft plastic!!!! Small purse is of such poor quality!!! How can you sell such cheap items?”
“Extreme difficulties signing in so I can’t shop at all, and now my details are irretrievable….. the most frustrating experience ever on any internet sales site”
“Do not believe all these rave reviews about Temu. Most are probably fake, just like their products. They have no QC & no custom service, although they act as if they care. Stay clear”
“You lie to customers about free items, you even go as far to have the customer pick out a free item, spin the wheel, confirm their address for shipping, and they don't get a free gift, after spending over $200 in orders with your company. Then you try to appeal to their frustration by offering a $15 credit towards their next purchase, the same way you offer them all the other gifts. I uninstalled the temu app, and I will not do business with a company that insists on treating its customers poorly. I will encourage my family members to no longer use your company.”
“Temu is the worst to deal with when it comes to trying to return things, if you order more than one thing at a time and everything you order isn't what you expected and try to return everything you can't they told my husband that he was only allowed to return one thing and the whole ordeal they put a person through to return something is just outrageous and both my husband and I have decided not to deal with Temu anymore”
“I have shopped with Temu for over 3 years. I can honestly say I have been happy with 95% of the products I bought. Temu has now shifted to local warehouse purchases with include shipping fees unless you spend $30 with a specific vendor. What is frustrating is the process and time it takes to find items from one vendor. I bought from Temu in the past because of free shipping and the ease of shopping. I am done shopping on this site until they change back to the previous shopping model.”
“They have wonderful Customer service. My problem was resolved by working with an agent whose tireless attention allowed me to avoid a mistake that was costly!”
“I’ve absolutely loved shopping on Temu – the bargains, the variety, and their prompt online customer service have been unmatched. Honestly, it’s been my go-to for everything from clothes, shoes, jackets, to two-piece suits – I even have a whole room full of Temu finds!
But with the recent tariffs, I’ve had to step back. It’s not Temu’s fault – I totally get it – but unless things return to the way they were, I may have to pause my shopping spree. If prices drop again, you can bet I’ll be back!”
“Bought a dog launcher toy for my dog shows it shooting ball out when in reality when it comes it’s just a hole to drop it in doesn’t launch the ball at all rubbish”
“TEMU has been really good if your just doing normal shopping and I give it 5 stars. All this promo to get free stuff and spinning the wheel to get cash back, 1 star. I had $0.50 left and it said invite one more friend, I invited 6 friends and still have $0.02 to go. I don't have many friends or family that would do Temu so you just end up wasting everyone's time and you get very disappointed and it won't let you pay for the remaining amount. I also had a chance to get a $150 cash back but needed 7 points, $300 later and I still needed 2 points. Simply put I asked for a refund. In terms of getting rewards or discounts SHEIN is the better site to go to, what makes TEMU better is that you don't have to spend a certain amount to get free shipping.”
“You advertise free items for purchases of a certain amount. I have never seen any of these called free gifts since day one of orders made.
You say so much on an item to get someone to buy. In the end the customer gets second rate items that are rarely usable.”
