“Don't use them ever again. Lately they are violating their cancellation and refund policies. If you cancel an item, they ship it anyway making you pay for shipping charges if you return the item”
“I've used the embelish-knit icord and I've been unsuccessful with this item. I've used several tools just in case it was the wool stopping it working. I've noticed the latch hook when turning doesn't close around the wool which stops it working.”
“Return of lots of items despite asking for another label they kept putting it into one. Ended up due to bulk size having to tape two bags together with one label. Two other returns could have accommodated this one bag very small now out of pocket £150 approximately. I am a disabled pensioner on state pension and cannot afford to lose this type of money which will impact my budget severely as I still need to purchase items for hospital stays due. Will make sure it’s reputable company. Not TEMU or Shein. It’s happened before return being declined but for smaller price I didn’t bother but this is significant. AI organisation at it’s worse. Company should look at this for returns.”
“My cart totaled $11.87 when I checked out. PayPal was charged $114.35. As soon as I received the PayPal notification I tried to cancel. Temu said it was too late.”
“Worst experience ever!! The merchant won’t recognize the legal guarantee that apply to the product it sells. The dehumidifier I bought is defective after less than a year of use. They won’t offer a replacement or reimbursement, even if there are obliged to bylaw. Stay away from Temu!!!”
“the pyle products i got from temu shipped quickly directly from the dealer. i like that they ship direct like that. and the pyle 2000w amp sounds very clean. it powers the 6x9 speakers i bought, and brought my whole car to life.”
“We've now bought from Temu enough times to give our overall experience of their 'service'. Whilst some products are ok, most are poorly made copies, with a lot of intellectual theft going on. The customer service is terrible, although they pretend on social media as if it's sooo important to them. They lie, pretend not to understand your issue & chase you around in circles when you have problems. People need to listen to those of us who have experienced Temu & not tthe paid marketers masquerading as customers. Stay clear. Don't even waste your time & money trying them out. It almost seems like they're getting worse now. You have been warned”
“This website displays unnecessary information to claim offers, making the process confusing and misleading. It often asks you to choose free items, but once you do, it pushes you to select more and eventually asks for payment. In the end, they only send the item you paid for and not the free ones. It feels like a scam. I would give it 0 stars.”
“This company is selling defective products and I'm very angry cuz I'm a loyal customer yet they send me something that was broken I reported it sent me a picture of it and yet they have not responded to my request for refund not good”
“I purchased a shirt press to make and sell t-shirts.
When I opened the box and tried to assemble it, I realized that there were missing, pieces that didn't fit properly.
I tried to contact Temu to find out how to return it and get A refund but keep getting an error message.
Now I have an expensive item that I cannot return or use.”
“In June of 2024 I placed an order for an antique medal model stream engine, at a cost of approximately $250. This reminded me of the model stream engines that my grandfather use to make, and therefore worth the high price for a model. In the add it said delivery would be in 10-14 days. After 3-weeks I notified the vendor that I had not received the model steam engine, and received a response stating there was a slight delay and should be received within the next 7-10 days. Which did not occur. After waiting more than 45-days I asked for a full cash return, which was promised in the add.I continued to request my cash refund, and never received. Now I receive "offers" for a credit applied to my next purchase, which obvious is not acceptable. I WILL NEVER PURCHASE ANYTHING AGAIN FROM THIS COMPANY”
“⭐ 1 star — I almost believed the illusion.
I downloaded Temu, and like a good citizen of the Internet, I thought,
“Wow, maybe I really can get a free wall projector.”
I added:
A phone charger (because mine is older than the sun)
A white Java cap (because I’m a Java learner)
A mini smartphone (just for fun)
A projector (to feel rich for once)
I completed their referral missions… and of course,
👉 "$0.50 left"
Just hanging there, like the last slice of pizza no one touches.
That’s when it hit me: This is a trick.
Not illegal maybe, but 100% designed to keep you chasing.
So I deleted the app.
No bitterness, just clarity:
Nothing real comes “free” when the system is rigged.”
