“Prices have been going up for a while now, and shipping times seem to be getting longer each time I order. No longer worth it to shop with Temu. Guess I am going back to Amazon & Walmart.”
“I never had any issues until now. Now neither TEMU or the famous carrier is taking responsibility for anything. They just want me to wait 7 more days (I already paid my credit card) to ask for a refund and who knows how many days I will have to wait to get the refund if I do receive it. I have three more orders on the way the total of the five around CAD 700+ dollars and NO ONE is assuring me anything. They give you 5 dollar credit back like that will substitute the items I WANTED and that is why I ordered them and now they are either sold out or MORE EXPENSIVE. I guess I should have NEVER leave Amazon for this company.”
“Massive warehouse with very little controls - sometimes you receive your full order, other times things missing - but the automated customer service system sends you round in continuous circles so no way to get refunded. Even the things you do receive invariably break within a few uses. Just rubbish, I won’t be using again.”
“I have had back to back issues with my last 3 orders i placed on temu. These orders total over $1000. When first contacting support in regards to getting an update on my delivery, the rep i spoke with was rude, belittling, and absolutely disregarded everything I was upset about. When I attempted to escalate it to his supervisor he took it upun himself to refund my order back to a payment method I have no access to. And after creating a ticket and attempting for any support in how this was all handled, was told to basically deal with it and nothing can be done. By far the most horrible experience I have had with any business. Will be deleting my account after my last attempt to get suppor”
“I purchased some house slippers in January 2025 and in only 3 months they have already come apart. Practically the quality of everything I’ve ordered from Temu is very poor.”
“Lately I order two women’s shirts. I ordered large. The shirts looked nothing like the pictures and are so small, a 6 year old could wear them. Their clothes are crappy. Don’t waste your money”
“"Temu seems to lack confidence in the quality of their products, as their marketing focuses more on women dressed inappropriately rather than showcasing their offerings. This approach may not align with the values of all cultural groups. Instead of putting their products or services at the forefront, the emphasis on revealing attire raises questions about their true intentions."”
“I can't really complain about the items I have purchased. I just don't like the entrapment. They say you are to receive free or $.01 items and when you choose them then they tell you that you have to purchase so much in order to get them. I don't appreciate the deceit.”
