“The quality of the products is really poor. I bought a dress that is so thin I think it would rip to piece just moving around and it’s not at all tight. Sewing supplies are also poor quality. I definitely will not be ordering again”
“I ordered a phone and cancelled it immediately. And was told I was going to get my money back. And now they're refusing to. I will show you the screenshots of everything. There terrible”
“I would give them a zero but not able to. I ordered a dog crate and it took 7 days for them to tell me they couldn’t get it for me. I knew it was too good to be true. I will NEVER order from them again they are dishonest I cancelled my card and got another one just so they don’t have my card number anymore.”
“Temu Customer Service is one of the best you can have. They are courteous and attentive. They always try to have your problem solved most of the time. If they can't ,they give you a very good reason why.”
“GOT THE HARDWARE ENCRYPTED FLASH DRIVE. THE INSTRUCTIONS FOR SETTING THE PIN CODE WERE SUB STANDARD AND LEFT OUT IMPORTANT STEPS FOR REPROGRAMMING YOUR OWN PERSONAL CODE NAMELY TO PLUG THE DRIVE BACK INTO A COMPUTER AFTER REMOVING IT BEFORE GOING ON TO THE NEXT STEP. COME ON YOU GUYS WERE NOT ALL IT NERDS. I GUESSED MY WAY THRU THIS AFTER AWHILE BUT WILL NOT PUT MYSELF THROUGH THIS AGAIN”
“They are such liars. I've spent hundreds of dollars on products, shared information and spent hours on games and still have never got anything free. It is a waste of time”
“I hear how horrible TEMU is and partly because everything is made in China. Today, I purchased a new sofa from a namebrand store and a namebrand sofa and come to discover it was made in China. It appears nearly everything we buy is is manufactured in China.Frankly, I’ve been purchasing for TEMU for the last two years and never had a problem.”
“They just can’t get your item to you. Most of my items get sent back without ever being delivered. Then takes 7 day to get refund. Will never buy from them again. I will stop my wife from buying from them also. She buy to much anyway.”
“This is a scam company. I ordered 2 sandals according to the size chart. The website is a hot mess - two different size charts with 2 conflicting sets of information, one chart by the sandals, another in a different place. So, I talked to customer service to make sure the conversion to US sizes was correct, and ordered the size they said was correct. Both the sandals came too small to even wear. I cannot even give them away because even though they are supposed to be a 7, they are like a 6. I don't even know any teenagers who are a size 6. So in the trash they go. Last time I will order anything from this piece of garbage company.”
