We recently bought a Coleman darkroom tent and a few other items .. went away over summer and unpacked the tent for the first time to find the LED battery pack that lights up the tent ( the whole reason I bought this tent) was not there ... I hadn’t packed lighting as it was part of this tents function...when I rang tent world in Ferntree gully the staff member was so unhelpful... said he had a spare one but wouldn’t send it to me .. I had to pick it up... 1 1/2 hour round trip .. or maybe he would send it to me? I’m still waiting to hear and feeling pretty disappointed in the lack of help....