The only good thing about my experience with Tentworld was the actual purchase process and the engagement with your support/services team. You are currently using Couriers Please to deliver your items, they are irresponsible and highly unreliable. It took them over two weeks to find the missing items and deliver them. They even forced a delivery even tho you and I asked them to cancel it and return to sender. I had to pickup this items from a newsagent and then start a return to sender again. I noticed that you used Toll to return the items to you and even then they failed to show up on the agreed date which meant that I wasted a full day at home waiting for them to show up. I will NEVER again purchase anything online from Tentworld. Snowies were able to deliver in less than 3 days and they offer similar prices for the same items. Sorry for the brutal review but I’m am being very honest. I hope you fix this issues in the future. F