Hi We purchased an Oztrail 3 x3 Gazebo and 2 x sides and a camping table, the person who served us gave us the 2 sides from a shelf that was marked as $29.99 each, when we got to the checkout they charged us $49.99 each, when we questioned why the difference in price was told what we had was the heavy duty sides and the $29.99 ones were light duty. We went back to the shelf and it was confirmed that the ones we had taken to the counter, by the person who served us, was heavy duty and priced at the lower price. When we questioned the manager, Mark, his response was that someone had put then in the wrong place and that mistakes happen. There was no apology and was left feeling that we were at fault not them. In hindsight the person that served us was obviously either at fault or was inexperienced and wonder if the other questions we asked on the Gazebo were answered with any real knowledge or was he just making it up as he went. Also the response we got from the manager certainly does not give us any confidence to shop or recommend Tentworld in the future. Regards Greg Joseph the shelf where we got them and confirmed that they were marked $29.99 not $49.99