Unfortunately you cant choose no stars Failed to dispatch my item for 2 and a half weeks and kept changing the day they told me it would be dispatched Then offered me a refund so i could buy from my local store so i took up that offer and cancelled my order Followed up my refund 4 times in the next week only to be told its been cancelled and you will be refunded within the next couple of hours yet somehow after all these calls and a week later they shipped the item I then fill out a form to get my refund processed and declare that I will return the goods when they turn up as i purchased from my store only to get another email days later saying they will refund me once they get the goods back. Pathetic customer service that clearly make up what ever they want to tell you to get you off the phone