VERY DISAPPOINTED with TENT WORLD TWEEDHEADS . Bought Darche limited edition single swag 3 days ago from them , erected it properly as I am an Outdoor education leader , it my job , l instruction teens how to do this daily . 3 days after leaving it up in backyard in mild weather, both end poles had snapped. SHOCKING QUALITY POLES ! I have used many good quality tents in my life & never 👎🏽 such short life of poles . To make matters worse, I can’t seem to get a refund, at tentworld , they told me I didn’t put it up properly & that it was most probably my fault, not the manufacturers ! They won’t take responsibility, they just told me to deal with DARCHE directly, or they can give me an instore credit. I am very upset with their customer service, especially with the woman who sold it to me knowing the quality was bad . I am never one to complain, but this is absolutely disrespectful & disgusting. DO NOT BUY THIS SWAG . Don’t support a company that sells products to people knowing how bad they are & that won’t give a refund on request.