Appalling "customer service" by Support Team Leader Jack Baldwin who refused to refund a deposit on a Coleman 10 Person Tent unless I provided him with a screen shot of my personal bank account claiming it was a directive by Tentworld CEO Jon Burrell. We purchased our tent from Anaconda without obfuscation or feeling patronised. It's a shame customers need to lodge a complaint with Consumer Affairs to refund their own money
3 years ago
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