Made a purchase online slight anomaly on delivery address (the letter d was missing for the abbreviation of Road) useless courier service could not work it out so therefore after many contacts to the courier no joy hopeless service, therefore the item was sent all the way back to Queensland tentworld wanted to charge me hundreds of dollars for it to be sent to me again. I only relented as I needed the equipment to go camping ASAP. Most disgraceful customer service I ever scene. I hope the boss Jon Burrell gets to read this review. I will never purchase from tentworld again and I suggest you think twice of using them as well. Because if something should go wrong your issues will be dealt with nothing but apathy. Disgraceful.!!!!!!!