The courier partner they use for delivery has failed to deliver all items in my order and marked delivery complete. From last 1 week mutliple calls to courier partner (couriersplease) and to TentWorld have failed to give me any update on where the items are. Order placed 8th march. Items reached from tentworld (QLD) to Couriersplease(Vic) depot on 16th march. since then only partial order delivered by couriersplease. Since then they have just taken it casual that this can happen and split delivery will be delivered soon. But the only update from customer service @Couriersplease and @tentworld have failed to give any update. I'm to go camping in next 2 days and @tenworld has refused to cancel and refund . At least I can go and buy from Local store and go ahead with my trip. I regret buying from Tentworld .