I am a long term customer but was disappointed in my last purchase, I bought a stove, happy enough to take the one in the damaged box as the young man had a quick look at it, when i got home the stove was damaged, like it had been dropped, fins and top plate were bent, upon returning it, the gentleman that served me seems angry and questioned me like i had damaged it, that's how I felt anyway, I said to him that I had not dropped it as i would not do this to this company/owner as I had been coming to them for years, they exchanged it for the other one on the shelf, it also had a slight bend in the top plate, but was able to be bent back straight, the younger gentleman who seemed in charge that day(a Sunday)said twice that Coleman were a rough product. I just went home feeling unbelieved by the store.