Product arrived two weeks after placing order but it was just pure luck it was not stolen from outside my postal address before I just happened to see a message on my phone that the product had already been delivered. Not sure why the courier didn't even ring the front door bell and just give it to anyone in the family who WAS home at the time. I indicated when ordering that if no-one was home at the time of delivery to NOT leave it unattended at the front door. So on both counts, a fail from the courier involved. If it had been stolen, not sure if Tentworld would have been willing to replace the product free. There is not much point in writing on the order form to NOT leave product unattended if that is exactly what is done, especially when it seems that the door bell was not even rung and people were home at the time. Very disappointed in this aspect of the online ordering process. Otherwise, product arrived as described, although I haven't used it yet.