I predominantly shop at Tentworld and don't write reviews often unless I've had a fantastic or terrible experience. Most of the time, my shopping experience it's pretty standard.
My complaint is about the store Manager at the Prospect store in Adelaide.
Over the last couple of years, I have had interactions with this man and to say his people skills are nonexistent is an understatement. At first, I thought, mmm, he's just having a bad day however his poor attitude towards me on products I enquire about is regular and, in my view, terrible. I once commented on an Rv5 tent on display with an oversized stretcher pressed against the fly screen under the large shop air conditioner. The tent was visibly moving in the wind. I said, "the wind will wear a hole in the screen if you're not careful". He dismissed my comments I felt belittled in front of other customers; I replied it happened to me on the beach.
On another occasion, I commented to another employee who was serving me about what direction the stovepipe on the Ozpigs should go to prevent the soot or creosote from leaking out and causing a mess and a fire hazard. The manager (uninvited into the discussion) had a different view and said it's that way to prevent rain from entering the pipe. Whilst that may be true, it is pretty non-sensical, considering a hot stovepipe will turn any rain to steam, and what are you doing with that in the rain anyway? To prove his point, he grabbed the manual and placed it in front of me when I was paying for another item.
Narcissistic and not open to any alternate opinions.
I would not return to the store, but it's the only one near me.
2 years ago
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