Have you guys read the email that I sent through? From the looks of it, you did not otherwise you would not be asking me to rate my purchase. My purchase never arrived. After 2 weeks I asked if I could pick it up. After driving 100+ kms I got to the store only to find they did not have it in stock. This was after I was assured that it was in stock. I then drove 100+kms back home extremely disappointed. What a waste of time and fuel. I only went to these lengths because I was going camping the next day and it is easier if you have a tent. I communicated with company by all possible means I.e. chat room, email and phone. Only 1 of your staff proved helpful and she was let down by management.