Ordering, despatch and delivery of my item was exceptional, 10/10. But with my fridge playing up within 24 hours and the only option is to take it to some electrician who told me it could be 4 weeks or so is frustrating to say the least. Bought brand new for a camping trip that weekend and the one after both cancelled. Obviously it’s not your fault it failed but considering you have more sitting on the shelf this should be a policy like Bunnings etc that the customer gets to swap for another one and you guys chase up the manufacturer, minimising the the disconvenience