I tried to purchase an item from Tent Word, Tweed Heads, ($100) but after receiving the rudest customer service for not standing behind the line, but on the line so that I could reach over and tap my debit card on the terminal. I walked out and decided to buy from Wild Earth, from whom I have bought in the past, its just a bit further up the road, and with an excellent free delivery service. And it was cheaper! Its not the first time I have walked out from this store, a few months ago, I wanted to buy a Blackwolf tent, approximately $1500, but ended up walking out and purchasing from Snowys.