I usually have a good experience purchasing my gear on line with Tentworld, but on this occasion it has been poor. I ordered a OZtrail Pioneer Solar Shower on 24/06/2020 and it has still not been delivered. I have received 3 emails from Tentworld advising each time that my delivery has been delayed and stating a different new delivery date each time. I just checked on line and the same product still does not say it is out of stock and it still claims to be delivered within 5 business days. Had your website stated it was out of stock at the time of my order, I would have ordered it elsewhere and been able to use it for the past month. I know you have offered to refund my money thank you, but that isn’t the point, you should disclose the item is out of stock before taking my money in the first place. That’s why I shop local And not overseas.