I purchased The coleman 10 person dark room tent in October 2019, it lasted 3 months. The first week it begun to rot, it changed color, the tech weather system coating begun to peal off, the stitching on the big fly side where the zip is rotted and it just ripped right down the stitch line. The elastic cords around the bottom to peg down and on the top part of the fly to the veranda begun to fray in the first week. There is no padding on the frame system centre middle and either end, so when the fly goes over, it rubs on plastic clip, making it vulnerable to ripping. When i contacted Tent world with a dozen photos in side the 3 months of purchase October 2019, they passed the buck, blew me off and would not honor the warranty. since it was faulty workmanship of the tent. i checked other comments and they also blew other customers off when they had to return faulty items, even first time use. Tent world owes me another tent, or my money back. So i have no other option now to take them to court and also claim compensation. I would never ever buy anything off tent world ever again, customer relation stinks.
4 years ago
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