Absolutely useless. Ordered a fridge with free delivery and recycling, was supposed to come on the monday and received a text about this. Heard nothing, then tuesday they said they would deliver it on wednesday while i was at work, tried to get them to change delivery but they said this would incur a fee and that i should talk to the couriers. Courier phoned up on wednesday, arranged to redeliver on saturday. They finally arrived after almost 3 weeks of waiting and refused to recycle the old fridge despite my product clearly saying free recycling of old fridges. Of course, i couldn't phone them up as they only have a weekday phoneline. Will never use again, totally disorganised...