Good evening, I am writing to let you know how poor and disappointing your home delivery service. Yesterday I booked the home delivery service that was supposed to be here between 3 and 4 in the afternoon and I immediately received a confirmation email to let me know that everything had been successful . This afternoon the costumer service called me to let me know that there were problems with payment leaving a voicemail message , so I called back and after 10 minutes telephone waiting I managed to speak to an operator and provide details of my card by solving the problem . At 3-30 pm I received a call from the driver who told me that he was lost and could not find the address , so I restored the address and tried to explain where is the house but kept telling me I did not find it so I restored the full address by telling him that I could no longer stay on the phone that I had paid 'cause of The delivery ..if I were due to take at this point I was going to the mall .... and I told him to call if he had any other problems. At 5 i was stil waiting for a delivery so I decide to call the costumer service that keeps me on hold for over 20 minutes and concludes by saying that the driver had returned because he could not find the address , and that delivery would no longer made ??but that ' they could do it tomorrow ... of course I said that I wanted to deliver today ..I has put on hold, and 10 min after the call drops ... I called back , this time really angry to solve the problem ... and telling him that it was absurd that if I had not called They would not even told me that delivery would not have been made ??... they told me they would do delivery tomorrow ... but I needed a delivery today! .... so I canceled the order ... tonight because to your bad service I have nothing to eat. you should not give a service that you are not able to offer ... is shameful ! I will never use that service again that's for sure. Inviato da iPhone