ABSOUTELY APPALLED! I can safely say, I am thoroughly shocked and disgusted with tesco. On speaking with the complaints team today about an incredibly serious situation, we had a complaints team leader LAUGH, be horribly smug, AND PUT THE PHONE DOWN ON ME when I asked for his name and to speak to a manager. Crying on the phone and being so nice, I was thrown aside, ignored, and hung up on. Tesco has now officially lost a customer who spends at least 50 pounds a day with them. I will be going as far with this complaint as I need to, and as far as I possibly can.
8 years ago
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