Avoid like the plague. Ordered a TV and received an email saying that it would be delivered in 3 days between 7am to 7pm. Checked the website at 4pm which said that the TV was ready for dispatch. At 18:50 it still said ready for dispatch, rang them to say I wanted to cancel after sitting in for 12 hours with no delivery. Said they were sorry, it may or not be delivered over the next few days but to stay and wait anyway. This is the 3rd time Tesco Direct have let me down, first time was a fridge that we ordered didn't turn up, when we called they said it would be 2 weeks after the original date. Absolutely useless, the worst customer service I've experienced to date.