I made a order on the 11th of December and booked a slot for the items to be delivered on the 13th December between 6-10pm as this was the cheapest delivery time and it was convenient for me as I would be home from work by the. So I waited for my delivery to turn up until I noticed that it was 10:30pm and no sign of my shopping nor and called/ notification about it beening late. So I called up customer service and was told that the driver is running late and would be with me with in the next 20mins. The customer service guy tried to make out that by giving me some money off my delivery would make things ok. I told him that the delivery cost was just £1 and that would not make no difference to my shop of over £90. So he said "how much money would you like me to offer to you?" And I said that I was not looking for money off my shop I just want my shopping on time as requested. I waited until 1am with no sign of my shopping I did try and contact the customer service but they closed at 11pm.