Did order a gift for my niece's birthday with the click and collect at the nearest Tesco store. At the day it supposed to arrive I did not get any information about where it is only the tracking history said that the package was with the carrier and then "Delivery refused by the customer". Next day I contacted the customer service where I been told that the item has since been discontinued and removed from the website and they started the refund automatically. Without asking my permission or asking me if I want something else. They had my item and it's disappeared?! So my niece's birthday is messed up thanks to Tesco! Stay away from it!