Appalling .Delivery of our Sofa bed should have been delivered 16 May....didn't happen. Then told it would be delivered within 7 working days...didn't happen. Then given the option of a delivery date and time by their courier Arrow. Great we thought, it's finally coming, as we had received confirmation by text. Then today received a phone call to say it wasn't on the Lorry, so it wasn't coming. I can't express how frustrated and angry we . Time taken off work, family visit postponed twice ( as we've nowhere for them sleep). Disgusting Customer Care. Tesco....please......sort your delivery contractors out. I am still waiting for my Sofa bed ,with absolutely no idea when I'll get it. Please avoid using Tesco Direct people . They are unreliable and have no loyalty to their customers.