When i first moved to kingsthorp had to get 2 buses there and 2 back, but sooner do that than go to the local Asda. Had more than one bad experience, there, especially if you take something back. Tesco though, cant apologise enough and will do all they can to put it right.. They excelled themselves the other week, did some shopping paid, then left trolley outside toilets, came back out went to car, loaded shopping and went home, it wasnt until later i realised, whole bag of shopping missing. Thats it gone. Anyway the next time i went to Tesco told customers services, my own fault, but maybe its on video so it doesnt happen to somone else. They said thanks and would have a look. just about to walk away and the young lady says, i dont suppose you can remember what was in the bag, funnily enough i could, it was all meat products, still got the receipt. Go and get it again, then come back here. I said again, it was my own silly fault. Thats ok. So went and got it again. 20 odd £s of shopping all replaced.. Its a nice bright, clean store, the staff are lovely nothing is to much trouble, and if you do a virtual shop with branded products, they are the cheapest. Oh and whoever thought up the shop and scan deserves a medal. thats brilliant, so quick and easy. One more thing, used to live Top Valley Nottingham and always shopped at Tesco, if i visit family always call in to get a few bits. The staff there also are a credit to Tesco.