Complained about a cheap and nasty "luxury sherry trifle " and was refused a refund by some arrogant kid in customer service despite having proof of purchase. I hate being ripped off and being implied that I am lying. I had a guest for dinner and the rubbish Tesco Trifle embarrassed me. I like to look after my guests! My advice, Lidl equivalent product is far, far better at just over half the price!. Obviously the corrupted senior management accounting scandal has left its ugly scars. As far as I am covered, I will no longer shop at Tescos, buy my Diesel at Tescos or use them for anything else. Once bitten twice shy!