I bought a Zanussi Vacuum cleaner from …
I bought a Zanussi Vacuum cleaner from Hughes through Tesco.com, suction was good at first but after a month and was less than acceptable.
Just after 3 months there was an electrical burning smell coming from it.
I got in touch with Tesco, they passed the buck to Hughes, I got the cleaner repaired, tested it on return and was still faulty.
I spoke to Citizens Advice and they said with me buying it from Tesco Direct with Partner Hughes that the Contract was with Tesco, I have been having blazing rows with them and they are denying that the contract s with them.
This product is no use to me so i want a refund of my £47.99
Totally disgusted with Tesco and their lack of Customer service skills.
A big company that doesn't give a damn about their customers.
Staying well clear of them from now on.
They have lost a loyal customer!!! More fool them!!!
7 years ago
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