Login
Start Free Trial Are you a business?? Click Here
Ian Mitcham
I bought a Zanussi Vacuum cleaner from … I bought a Zanussi Vacuum cleaner from Hughes through Tesco.com, suction was good at first but after a month and was less than acceptable. Just after 3 months there was an electrical burning smell coming from it. I got in touch with Tesco, they passed the buck to Hughes, I got the cleaner repaired, tested it on return and was still faulty. I spoke to Citizens Advice and they said with me buying it from Tesco Direct with Partner Hughes that the Contract was with Tesco, I have been having blazing rows with them and they are denying that the contract s with them. This product is no use to me so i want a refund of my £47.99 Totally disgusted with Tesco and their lack of Customer service skills. A big company that doesn't give a damn about their customers. Staying well clear of them from now on. They have lost a loyal customer!!! More fool them!!!
7 years ago
Read Tesco Direct Reviews
Tesco Direct has a 3.2 average rating from 2,178 reviews