Ordered a TV a week in advance to be delivered on specific date. The hours for delivery were between 7am and 7pm and the order had been dispatched the previous night. Got up early on my day off and remained house bound for 12 hours to make sure I don't miss the delivery. 7PM finally comes around and still no sign and with no updates that the order would be delayed. Rang through to Tesco help service and they first off had no record of my order with finally getting it after using my name. Said there was nothing they could do because the carrier service was now closed for the day, and I would just have to wait until the Monday which does not suit for me to be there to receive it. It will be the first and last time to order from Tesco Direct, they are an incompetent service compared to their competitors.