Ordered a sofa which I not only waited five weeks for, due to the incompetence and appalling service of their courier (giving delivery slots of 3-6 and then arriving at 12.45 when I am at work despite being told when booking the delivery that I would not be in before the slot time and reassured that this would not be a problem!) and when it finally arrived without even so much as an apology, despite my measuring using the sizes provided on the website, then did not fit through my door so had to be returned! I have moved into a new home 5 weeks ago and still have nothing to sit on! Nothing but stress and poor communication from start to finish without even a product to console me at the end of it! I expect I will be waiting for weeks to a refund as well! Will never be ordering from Tesco Direct again.