In store they did not have the bikini briefs to match the top. "Buy the top now and order briefs on line" we were advised.....so we did. E mail on the Sunday said " dispatched and will be in store Monday (the following day)..great! Monday : E mail says item dispatched and with courier. Monday: Text message says there has been a problem with delivery Tuesday; NOTHING - so called Customer services who told me that the delivery driver had waited at the store for 2 minutes but no-one was available to sign for delivery!! (must be 200 people in store). But I was promised it woud be there Wednesday. Wednesday: NOTHING - so called again and was told it would be deivered Thursday. Thursday: NOTHING - E mail from customer services after a complaint agreed the service was "farcical" !!!!! Thursday afternoon: Gave up all hope as no-one knew where the parcel was or when it would be delivered........SO CANCELLED. Joke of a service and would never ever use again.