Previous Loyal Customer
've been shopping at Tesco for 20y. The quality of their products has declined in the last few years particularly with the bakery. Yet their prices still go up.The quality of their baked rolls is poor - hard/ overbaked and they hardly produce any wholemeal rolls. They used to produce rustic rolls which were wholesome and healthy and very popular yet stopped doing this a few years ago and now most of their bakery rolls are white which is not healthy particularly to those with health problems like diabetes. I've now started shopping at asda which has a better bakery and is cheaper. The last straw was with the poor quality of coriander they started providing 4 weeks ago - small stringy pieces thrown and tangled up in the bag unlike the previous long bunched ones they sold for years. It seems they are trying to cut their costs at the expense of quality.
5 years ago
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Alice, Customer Support

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