Ordered a Kinder Teenage Mutant Turtle Easter Egg for my Grandson, paid extra for delivery, total £14.00 only to find when my Husband arrived for collection, which is not close to our home, Tesco had Substituted for an Twirl Easter Egg !!!!!!!!!!!! total £4.00 no email received letting me know that the Kinder Egg is not available, no we just wasted our time and now have to wait up to 5 days for a refund !!!!!!!!!
I emailed Tesco and the reply was the biggest absolute rubbish excuse, I will never order from Tesco again and have now ceased shopping within there Store, Advice to Tesco, Stop sending items out that customers have not ordered or want, we want the product ordered NOT Sustitutes. if not in stock Stop Advertising that you have them !!!!!!!!!!!
6 years ago
Tesco Direct has a
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