I ordered a Tefal Wok and picked up some groceries with it. I chose my delivery date and sat back looking forward to this Wok. Groceries were delivered, Wok wasn't. They had run out of stock! I went back online and the Wok was still in stock! I ordered again this time with no groceries. I picked the only available delivery date 2 weeks away!. To my dismay the delivery driver arrives with a Tesco branded Wok instead! No stock. I refused the item and was told it will be refunded automatically. 3 weeks later I noticed it hadn't. I had to make a phone call last night to get it done. No apology. My request for a good will gesture for my unpleasant experience declined. Never again will I use this brand.