ongoing SIM problems which straddled the warranty lifetime of the phone. Despite the problem not being resolved during warranty, Tesco insisted on taking the phone back for repair (I was told this takes 3 weeks, and I have to pay). I refused the offer and tried to complain about its unfairness. Bad mistake. Over the last 5 days I have spent 6 hours trying to have a meaningful conversation with Tesco Mobile. Their staff won't register a complaint, won't pass you on to a manager and won't honour promises of a callback. Utterly disgraceful
2 years ago
Tesco Mobile has a
2.7
average rating
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