Wasn’t the phone it was the service I had to open an app like at home on the free app on WiFi I was understanding that it would work like normal I’ll never leave my iPhone again this was gonna be my work cell as I’m a mechanic and when trying to use would lock or freeze up forget that TextNow drove me back to straight talks service as a side not you cannot talk to anyone just live chat from stupid hours of 10:30-4:00 and the kicker there messing me around about my refund I made 6 calls the cell was perfect I have to wait 30 days after they receive the cell back it’s $54.98 I can use for my bills because there’s another company besides TextNow supposed to issue my refund so with my 600 customers think of the branch of people I can communicate with about the poor workings of TextNow the freezing up and such is not so bad at home because it was free when my cell had broken wife used laptop for calls untilnew cell and so you know yes I’ve got amazing super fast broadband 200+ mbps so no problem it’s TextNow app does on friends and customers alike so that’s my experience and that’s why they’re getting poor rating!!!!