The phone service sucks the only good thing is that I have hotspot I can turn on another phone Wi-Fi and use text services do there because phone reception is horrible I cannot Place calls like I could a regular phone line I cannot receive calls like I can on a regular phone line it is hard for me to run that company with a crappy phone service like this I was supposed to get credited to my account promos for $20 and another $20 credit for a referral or something like that never received it so it's still up in the air if I want to renew my plan is there anything we can do to accommodate