Horrible, horrendously stressful experience with this utility provider. Sent a final bill which was extortionate for a small 3 bed house, I asked for clarification on the rates they applied and received nothing but a letter threatening me with legal action if I didn’t pay within 7 days which was a shock considering I never missed a payment! Overall the senior management at Thames just need to do a better job for their customers.
2 years ago
Thames Water has a
1.8
average rating
from
66
reviews
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