Me, all my Neighbors & the entire building across the Road have not had no access to any water (which means no hot water or heating as well) since 12pm. Received a message at 5pm stating that we’ll have access to water, so I called to double check and was advised it’ll about an hour for the pressure to build up again but unfortunately it was a lie, so called back around 6:15pm & was told that they will resolve the issue as soon as possible and that the Engineers are investigating, I checked where the work was taking place but nobody was there. I was promised that I would receive bottled Water from them but received a call at around 9pm’ish & the gentleman said that no water could be arranged for myself & my Neighbors because the guys that were supposed to deliver the Water were busy trying to repair the damaged Water Pipe, checked to see what was happening but nobody was there. Received another text message from them at around 10:15pm stating their team was working hard to get everything done as quickly as possible, went to check on them Again & nobody was there. Lies after lies, incompetent Customer service & Engineers,