Just received an email saying they are increasing my bill from 39 to 73 pounds. According to my calculation it should go to’ approximately 50-55. I understand that they are in financial difficulties but it seems they want to improve their cash thanks to unaware customers. I tried to change the monthly charge from the site but it is not possible so I need to contact their service desk. Also i just noted consumption in days that we were away. I am really concerned.
3 months ago
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