Among st all the other types of services in the Uk, Thames water is the best. I am highly sensitive persons and get very worked up at short comings in services from essential department that are critical to basic living, like water, shelter, electricity, gas and council services. However, how much I try to locate a fault in the services of Thames water, I could never spot one in my one and half years in the UK. The staff seems to be the best managed in terms of patience and dedication, the lines to them are never as busy as the rest. This company indeed is doing a fantastic job for the country as a whole. God bless the entire team at Thames waters.