Had an unpleasant experience with the driving school. I contact the customer service and requested for information on booking driving lessons and test day lessons for my upcoming driving test. I was told that I’d have to do this online using their website. The website was very user friendly and it took me only a few minutes to book on driving lessons. Over a week down the line, I got a call from the instructor to get to know me - which I thought was a wonderful idea. However, upon learning that I already have a driving test booking in for a month down the line and also because of where my test was (which I mentioned while booking the lesson of course) I was told that they wouldn’t be able to offer me driving test and that I should contact customer service to get it changed. After contacting the customer service and waiting for quite long I was told that no instructor was available in the area upon which I request for a refund and got myself free of this torture. I believe it is a great idea to have all these online forms and collecting money before hand but these forms should actually be integrated in a way that they include all the relevant information so that the company doesn’t have to cancel bookings down the line and waste everyone’s time while retaining money from customers and profiting over it during that time.