The AA Driving School Reviews

Name: The AA Driving School
Address: Fanum House, Basing View,, RG21 4EA
Rating: 3.97

4.0 Rating 1,074 Reviews

74 %

of reviewers recommend The AA Driving School

Company Reviews

Questions

Metrics

4.0

Based on 1,074 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

0330 100 7470

Email:

customer.services@theaa.com

Location:

Fanum House, Basing View,
RG21 4EA
Basingstoke

Write Your review

Tell us how The AA Driving School made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The AA Driving School 5 star review on 25th June 2025

225

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Andy Carrick was a great instructor who’s calm and understanding attitude really helped me as an anxious driver gain confidence driving. He was always kind even when I was feeling nervous or made mistakes, I really appreciated having him beside me. I’m really greatful to have learned with Andy, I couldn’t recommend him enough to anyone who is beginning to learn to drive.”

Helpful Report

Posted 9 hours ago

“I haven't drove in 6 years and passed my test 15 years ago in a rural area. I took my first refresher lesson with Danielle in Birmingham today. Within 10 minutes behind the wheel she was shouting at me for making a mistake, when I'd told her she literally needed to start from scratch with me and treat me like a beginner, and that I had significant anxiety around driving. The mistake was around a gear change - I was trying to change down while on a residential road and she said I needed to slow down more before I did it. I imagine this is a common mistake so her reaction seemed quite disproportionate. Would not recommend for anxious drivers at all.”

Helpful Report

Posted 17 hours ago

Helpful Report

Posted 17 hours ago

“I started my Driving lessons in April 2025 with Peter. In a short space of time i feel like I've learnt more with him in then with my previous instructor of 9 months. I'm glad i made the switch to AA. I feel more confident in myself and my driving abilities.”

Helpful Report

Posted 2 days ago

“Very happy with AA driving school number 1 brand in uk! My driving instructor called Jesuthsan Rajkumar (Raj) was so helpful and encouraging. I passed my test today thanks to him!”

The AA Driving School 5 star review on 12th July 2025

Helpful Report

Posted 3 days ago

“Thank you Keith. As some with a disability you have now enabled me to live independently. Unlike other driving instructors, he was incredible patient and was also able to articulate to a neurodivergent. I you have want to have no anxiety going to the shops, visiting friends or more. Then go to Keith, because that’s what he’s done for me. Thanks again, Andrew T-F”

Helpful Report

Posted 5 days ago

“AA driving school, my driving instructor called ‘Jesuthasan Rajkumar(Raj) was an amazing instructor and gave me motivation and the good skills/ practice to be prepared in my practical driving exam. I passed my test on the first try I would recommend him for sure”

Helpful Report

Posted 5 days ago

“Unreliable and unprofessional – do not recommend. Messaged Jordan Lillie two weeks before my test, and he confirmed booking and availability. As the test approached, he stopped replying to calls or texts, and then failed to show on test day, offering no reason or apology. I was left stranded, stressed, and with no support. If you want someone consistent and communicative, look elsewhere.”

Helpful Report

Posted 6 days ago

“Had a couple of lessons with Michael Slavtchev in Hendon. He is a fantastic instructor: calm, patient and exceptionally knowledgeable. His explanations are very clear. Would thoroughly recommend Michael”

Helpful Report

Posted 1 week ago

“AA driving school , top driving school in the Uk My driving instructor was Jesuthasan Rajkumar / Raj. Passed at first attend , very happy with the tailored lessons”

The AA Driving School 5 star review on 7th July 2025

Helpful Report

Posted 1 week ago

“I started learning to drive with the AA a few years ago and while I figured out how to control the car at a basic level, I struggled to drive independently due to my instructor lacking in sufficient support. He would often tell me what to do instead of letting me figure things out, and never even considered going through a mock test with me before my test date. I therefore had to change instructors and join a different driving school who could meet my needs. After contacting customer support to find another instructor within the AA to replace them, they didn’t come back to me at all. Unfortunately I haven’t had the best experience learning with the AA as my instructor wasn’t able to teach me the necessary information to drive like my new instructor did and they failed to find me someone who could within the organisation. Needless to say I’ve now thankfully passed my test with another driving school but not sure I’d be able to recommend the AA for learning to drive for me personally - they should probably stick with breakdown recovery service in my opinion.”

Helpful Report

Posted 1 week ago

“AA driving school made me happy and I pass my driving test today in Morden. My driving instructure called J. Raj Kumar (Raj). Excellent professor, very clear, good hacks and tips for improvement. I got my certificate in the same day of my test. Raj is the best, highly recommended.”

Helpful Report

Posted 1 week ago

“Passed first time with Blerim Trnava, after less than 20 hours! Great instructor - would recommend.”

The AA Driving School 5 star review on 2nd July 2025

Helpful Report

Posted 1 week ago

“AA Driving School made me happy! My instructor was Jesuthasan Rajkumar (Raj). Raj was absolutely fantastic, he gave me the confidence to pass my test. Before him, I had two instructors and they never made me feel at ease, thus I was not so confident. But doing lessons with Raj was a game-changer. He always has a smile on his face and I always enjoy doing the lessons with him. I passed West Wickham today and it was all because he believed and gave me that confidence to drive on the road. Thanks Raj! See you for the motorway lessons.”

Helpful Report

Posted 1 week ago

“Dilip Palmer is not going to sugarcoat things with you. He will give you the constructive feedback necessary to make you test ready ASAP. I was able to pass first time with just 2 minors. Would highly recommend going with AA, and specifically with Dilip at Mill Hill or Hendon.”

Helpful Report

Posted 1 week ago

“Learning with Junaid was really smooth and easy. He made sure I knew and understood everything I needed to pass my test. Junaid is very affirming and supportive which is really helpful as an anxious new driver! Junaid’s training made it possible for me to pass my test first time with only 3 faults! Thanks Junaid!”

The AA Driving School 4 star review on 30th June 2025

Helpful Report

Posted 2 weeks ago

“Ahmad was so flexible around my working/studying schedule and made sure he did everything he could to ensure I was ready for my test. He is very knowledgeable and an excellent teacher. I passed first time thanks to him! I would definitely recommend :)”

Helpful Report

Posted 2 weeks ago

“Kathryn was wonderful! I felt so comfortable and confident while driving with her. She was very calm and observant, making sure to point out where I could improve! I had a fantastic time doing my practice restricted test with her. :))”

Helpful Report

Posted 2 weeks ago

“I began my driving journey with Mark, n Ayr, starting with manual lessons. He provided excellent training, clearly explaining road rules, signs, and the mirror-signal-manoeuvre technique. His calm and professional approach built my confidence and gave me a strong foundation. Later, I switched to automatic lessons, and Mark recommended Jamie—his own instructor—who turned out to be just as fantastic. Jamie was supportive, encouraging, and flexible with scheduling around my work hours. His honest feedback, even when it meant raising his voice, was always with the intent to help me focus and improve—and it worked. He provided ample practice and guidance, preparing me thoroughly for the test. Both Mark and Jamie are experienced, patient, and dedicated instructors who genuinely care about their students’ success. Thanks to their support, I passed my driving test with confidence. I highly recommend them to anyone looking for skilled, reliable, and encouraging driving instructors.”

Helpful Report

Posted 2 weeks ago

“My instructor AA Driving Jesunathan Rajkumar was really clear with me and patient whilst I was learning. He also made me feel very comfortable around him and confident which made my experience more enjoyable. He teach me in and out. I really thank him, I passed first attempt because of his guidance. Regards Anand”

Helpful Report

Posted 2 weeks ago

The AA Driving School is rated 4.0 based on 1,074 reviews