The AA Driving School Reviews

Name: The AA Driving School
Address: Fanum House, Basing View,, RG21 4EA
Rating: 3.95

4.0 Rating 1,031 Reviews

74 %

of reviewers recommend The AA Driving School

Company Reviews

Questions

Metrics

4.0

Based on 1,031 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

0330 100 7470

Email:

customer.services@theaa.com

Location:

Fanum House, Basing View,
RG21 4EA
Basingstoke

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The AA Driving School 5 star review on 22nd May 2025

222

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Was very good didn’t need a lot of lessons and was happy with the time it took for me to pass”

The AA Driving School 5 star review on 18th March 2025

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Posted 2 months ago

“I passed my test last week and primarily want to say a huge thank you to my instructor Andy Carrick! He trusted me to become confident on the roads and I never looked back (but still checking my mirrors, obviously!).”

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Posted 2 months ago

“Derek is an excellent driving instructor experienced, patient, and professional. His clear guidance and support made me feel confident on the road. Highly recommend!”

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Posted 2 months ago

“AA driving school made me immensely happy. Finally passed my driving license in West Wickham today. My Driving instrictor Raj helped me alot before the test. His instructions and training was vital throughout this journey.”

The AA Driving School 5 star review on 15th March 2025

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Posted 2 months ago

“AA instructor Luke Morgan is such an unprofessional creature ! Avoid him if u can !”

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Posted 2 months ago

“My instructor , Ahmad Zia Kohistani , I just want to say a huge thank you to Ahmad for all his help in getting me to pass my driving test today! From the very first lesson, he made me feel at ease and really built my confidence behind the wheel. Ahmad is such a great teacher—he’s patient, clear with his instructions, and really knows how to break things down so they make sense. Every lesson was not only informative but also enjoyable, and he always made sure I felt ready. I genuinely couldn’t have done it without him. If you’re looking for a driving instructor, Ahmad is the one !”

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Posted 2 months ago

“My experience with AA driving has been amazing I had a great instructor who was Freddie he taught me everything I should know within 1 month. So thank you soo much Freddie”

The AA Driving School 5 star review on 13th March 2025

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Posted 2 months ago

“I have had a great experience with AA Driving School over the past 6 months. Fatmir Beqiri was an amazing instructor and made learning to drive easy and fun. Thanks to his teaching and patience (and chatting!) I passed my test on the first go. I would recommend him to anyone who is learning to drive for the first time.”

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Posted 2 months ago

“DO NOT use Jian Chen. He’s a trainee instructor and I booked with him just to get a feel of 2 hour lessons as I’m getting closer to doing a test. Everything was fine until I got into the car and he couldn’t speak English. The language barrier and broken english made it very difficult to concentrate and to actually follow his instructions. He didn’t understand me at times when I asked for confirmation on where we going because I didn’t understand his directions, which led to dangerous situations on the road. Despite my telling him I had done 30 lessons with another instructor, he frequently tried to grab the steering wheel from me even when everything was fine. He would take over using the dual controls when there was no need (for example at a closed T-junction, I was rolling in gear 1 ready to stop because I couldn’t see and he took the steering wheel from me and forcefully braked).”

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Posted 2 months ago

“Have had over 70 hours done with AA and finally passed my exam at 3 attempt!! Had two different instructors, had to change as one of them wasn’t available for my exam date. The booking is easy via AA website, the instructors are friendly and professional. Special thanks to Anthony and Jahir for being lovely instructors and helping me pass my test!! The lessons are a bit pricy but so are any driving classes I assume, therefore no problem.”

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Posted 2 months ago

“AA driving school was excellent. My driving instructor was raj excellent i passed first time”

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Posted 2 months ago

“Terrible service. The instructor is passive aggressive, never responds to messages. if the student is running late due to train cancellation he waits 5 Mins, cancels the lesson and expects a full Charge. Contacting the AA is unhelpful And relies on a chat bot. Meanwhile it seems the instructor Is only interested in charging as much as possible. Terrible school”

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Posted 2 months ago

“I recently had my first driving lesson. My instructor is Samson. He is an amazing instructor , very thorough and clear about every detail and every piece of information you need to learn. He was very down to earth and calm and helped me feel confident throughout the lesson. I am excited for my next lesson and I am confident that with Samson as my instructor I will pass my test when the time comes”

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Posted 2 months ago

“I give 4 stars to the AA Driving School. App is easy to use. I give 5 stars to my incredible driving instructor Cristian Costel. He is patient and provide honest feedback. I appreciate how he maximise time for student to actually practice drive. I passed my practical test first time!”

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Posted 2 months ago

“I had been having lessons for a number of months all going well getting ready for my test, then unexplained three weeks before my test my driving instructor cancelled all his lessons with me and blocked off his availability for me, leaving me with no instructor for my test. The AA were unable to give any reason and were very unhelpful on finding a replacement.”

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Posted 2 months ago

“I passed my driving test and did it with another driving school. The first instructor I had was from RED, named Ali Hasson Mohamed, who dropped out from the contract at RED and came to AA, because they gave him a better income deal. He did not tell me at the start of our lessons that there might be potential of him leaving instead he just stopped coming to our lessons with my test right around the corner. I was not told at all he might change schools and it came as such a shock. I was told continuously I was gonna fail my test because of my driving but it wasn’t me it was him because he knew he was going to leave me right before my test. By luck I got another incredible instructor and passed on my first attempt. So be careful and be alert of instructors as it was disappointing for the way things were left not to mention constant downgrade and the vaping during our lessons. Instructors should motivate their students not continuously telling them they are going to fail.”

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Posted 2 months ago

“I got cancelled 1 hr before lessons.”

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Posted 2 months ago

“I had an excellent instructor via AA Driving school. Ida was patient, friendly and did an amazing job helping me through my driving journey, which in the end helped me pass my driving test first time! If you are looking for an automatic driving instructor in the Birmingham area, I would 100% recommend Ida-Anne Dekock! :)”

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Posted 2 months ago

“I was really pleased with AA Driving School. My instructor, Raj, was fantastic! I passed my driving test in Mitcham. Thanks a million, Raj!”

The AA Driving School 5 star review on 2nd March 2025

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Posted 2 months ago

“DO NOT use Biniam Micheal through the AA as your driving instructor. Terrible instructor. He cancelled my lesson at the last minute, and left me searching for a refund. He is also incredibly rude.”

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Posted 3 months ago

The AA Driving School is rated 4.0 based on 1,031 reviews