The AA Driving School Reviews

Name: The AA Driving School
Address: Fanum House, Basing View,, RG21 4EA
Rating: 3.95

4.0 Rating 1,033 Reviews

74 %

of reviewers recommend The AA Driving School

Company Reviews

Questions

Metrics

4.0

Based on 1,033 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

0330 100 7470

Email:

customer.services@theaa.com

Location:

Fanum House, Basing View,
RG21 4EA
Basingstoke

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The AA Driving School 5 star review on 1st June 2025

223

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had a disappointing experience with TheAA Driving School on 31/01/2025. My instructor insisted on seeing my National Insurance Number, which I don't have, and refused to accept my provisional driving license alone. This led to a 38-minute delay while I contacted the DVLA for verification. The instructor's unprofessional remark about throwing students out of the car if they were rude created an uncomfortable atmosphere. Additionally, my lesson was cut short by 18 minutes. Overall, the instructor's behaviour was dismissive and unprofessional, falling below the high standards I expect from AA Driving School. I felt discriminated against and hope this review prompts improvements.”

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Posted 3 months ago

“AA DRIVING SCHOOL BEST SCHOOL TO START YOUR DRIVING INSTRUCTOR CALL RAJ He’s really good helped me pass first time”

The AA Driving School 5 star review on 2nd February 2025

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Posted 3 months ago

“AA driving school is a good one to choose. I’ve passed my driving test in Mitcham today on the first attempt! Instructor Jesuthasan Rajkumar ( Raj) has been amazing and knew the right things to correct me on coming from a left hand drive country. Patient, flexible and helpful and funny when he wants to be!”

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Posted 3 months ago

“I was signed up with the AA Driving School from October 2024. During that time, I had two one-hour lessons. That is all. We were off to a bad start when the instructor cancelled the first lesson. I knew then, it wouldn't improve. I will say that the instructor himself, Anthony Adams, was friendly, informative, knowledgeable and supportive. I certainly don't blame him for the way things went. He works flat out, six days a week, trying to help students pass their tests. Due to the high turnover and the way AA have structured this driving school business, each instructor is pretty much on a zero-hours contract with AA. There's no way you'll ever get consistent teaching like this. Not a chance. My lessons were repeatedly cancelled, sometimes at the last minute, or moved to other days (and I do have to say, Anthony was very good at letting me know about this). I wasn't learning a thing. Especially when I was having weeks at a time between lessons. After having two lessons in four months and having three in a row moved or cancelled, I'd had enough. I don't blame Anthony one bit, and if he went independent, I absolutely would learn with him. He's a great teacher. I've given two stars instead of one because there was nothing wrong with his teaching - he was amazing. The AA, on the other hand, have no business running this driving school. It messes about teachers and students alike. Stick to breakdown cover, AA.”

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Posted 4 months ago

“I was able to pass my driving test first time. Only had 15 lessons!!”

The AA Driving School 5 star review on 28th January 2025

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Posted 4 months ago

“My daughter had Timothy Vaughan who gave 54 auto lessons did not teach her the right way made her change her test from southend to norwhich with soemone and presumably sold it to another client forcing her to change test as shes not ready and cant use his car black mailing her then a week before test tells her i think you could of passed what a cheat and used her for her money my daughter then managed to change her test to southend and he kept pestering her for 2 hour lessons 3 months before her test when she was ready 6 months ago then all of a sudden messages her saying he cant give lessons anymore due to cutting back hours. So after all these lessons he failed to take her to her test used her for the money and taught her many wrong things that our new instructor told us its wrong he even said you cant use reverse camera while parking he even gave her a number of someone who buys and sells tests in area he is a FRAUD do not take lessons with him he will teach you the wrong way i have never had anyone like this in 35 years of teaching my other 3 children all learnt in 30 to 35 lessons and passed AVOID AVOID THIS PERSON TIMOTHY VAUGHAN we will be seaking compendsation and contacting trading standards”

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Posted 4 months ago

“It was a pleasure learning to drive with my instructor Freddie Asare. He helped me alot to drive safely and we worked hard, also enable to enjoy driving. He gave me the confidence and believe to pass my test for the first time.”

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Posted 4 months ago

“Jesuthasan Rajkumar (Raj )is a great instructor I never felt any pressure when I was driving with him. Very patient and profesional teacher. Amazing person , if u are looking for an instructor he is the best I RECOMMEND HIM 200% Thank you Raj for being the awesome instructor”

The AA Driving School 5 star review on 25th January 2025

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Posted 4 months ago

“One of the best instructors, understandable, strict, and really professional.”

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Posted 4 months ago

“I’ve had a couple of refresher lessons with Jesuthasan Rajkumar and I feel so much more confident he is very calm and great for nervous drivers”

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Posted 4 months ago

“The AA driving instructor with the registration number KR23 BHD needs to learn some actual parking skills. When he is off work his AA vehicle is constantly blocking neighbours driveways and access points for long periods and overnight. We have had several emergency services vehicles in the area whom have had difficulty accessing properties because of this. The person obviously has no consideration for others. Perhaps he needs to brush up on the highway code?”

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Posted 4 months ago

“I was very happy with my instructor Fatmir Beqiri. He was very punctual and reliable. He was patient and calm during driving sessions which helped me feel comfortable and to learn at my own pace. He also offered a flexible schedule with lessons outside typical working hours, allowing me to learn without needing to take time off work. Thanks to him I was able to pass my driving exam.”

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Posted 4 months ago

“I had a very bad experience with my driving instructor Lisa who worked for the AA she wasted 20 hours of my money and time. She only took me around one estate and one main road the entire time and used to be 5-10 minutes late every single lesson. She the would park up for a good 30-45 minutes of my lesson and wouldn’t stop talking about her life and the things going on in her life such as how her boyfriend had an incident at his workplace which caused damage to his hand, how her sister was having relationship issues with her boyfriend and other problems in her life that didn’t relate at all to me learning how to drive . I don’t know if she thought I was her personal therapist but I’m not happy at all with the outcome as I’ve spent around £600 and only been compensated by the AA £31 which I find ridiculous. Once again I will not be recommending this driving school to anyone, ever.”

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Posted 4 months ago

“I had one of the best instructor from AA Driving school (Zahid) his patience, thoughtful teaching and his willingness to help me understand the mistakes that I was making, made me feel comfortable enough to pass my exams. Thank you Zahid couldn’t have pass without your help.”

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Posted 4 months ago

“AA driving school has been a wonderful experience and I’m very happy to have learnt through them. A special mention to my instructor Jesuthasan Rajkumar (also known as Raj) as he gave me the confidence and support to pass my exam first attempt.”

The AA Driving School 5 star review on 20th January 2025

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Posted 4 months ago

“Passed first time! Great driving instructor, definitely recommend Siyeed Chowdhury”

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Posted 4 months ago

“I passed with shelly sokoar one of the best instructors I have ever met she is the best person to teach a first time driver and I passed the very first time. I would recommend her to all who are a bit scared or driving first time”

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Posted 4 months ago

“I don’t recommend at all! I’ve had a few lessons with this driving instructor (18 hours) and he kept saying we would have to do certain manoeuvres next lessons but whenever those lessons came he never taught me what he had planned. We never even went on the motorway and kept telling me to do stuff I already knew to “polish” them. I am a great driver and it’s clear he just wanted to take my money. I have a driving test now and he cancelled on me last minute. I’m left with no car for the driving test! Absolutely mockery”

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Posted 4 months ago

“I passed with Shelly Sokhal first time. She was helpful, professional and calm. She helped massively improve my driving and with my mock tests which put me at ease for the test.”

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Posted 4 months ago

“The indicator repeatedly cancels driving lessons with only 30 minutes’ notice, causing me to wait unnecessarily. That's bad”

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Posted 4 months ago

The AA Driving School is rated 4.0 based on 1,033 reviews