The AA Driving School Reviews

Name: The AA Driving School
Address: Fanum House, Basing View,, RG21 4EA
Rating: 3.95

4.0 Rating 1,031 Reviews

74 %

of reviewers recommend The AA Driving School

Company Reviews

Questions

Metrics

4.0

Based on 1,031 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

0330 100 7470

Email:

customer.services@theaa.com

Location:

Fanum House, Basing View,
RG21 4EA
Basingstoke

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The AA Driving School 5 star review on 22nd May 2025

222

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My experience with my AA driving instructor started off great, but unfortunately it took a turn for the worse. I enjoyed my lessons and felt I was making progress, but as time went on, I began to dread my lessons. My instructor's teaching style just wasn't for me I guess. One major issue was his habit of canceling lessons at the last minute often just an hour before we were scheduled to have a lesson. His excuses for these cancellations were questionable, which disrupted my learning schedule. my instructor's lack of reassurance during lessons didn't help boost my confidence. When I know I'm not the worst driver, his failure to provide constructive feedback or encouragement left me unsure of my abilities and less motivated to improve.”

Helpful Report

Posted 1 year ago

“Just doing this review as a parent. So I bought my lad an initial pack of 6 lessons with Jalal Kazi. After 4 lessons he had not progressed to using second gear which took another 2 hours of coaching. My son found Jalal to be very professional and always on time which was great. I know the roads are busier than back in the 90s when I learned but this seems excessively cautious approach especially as the cars have dual controls. At this point I decided not to buy any further lessons and took over the instruction myself. We did practice of driving in all traffic conditions including central Birmingham and all the examinable manoeuvres covering about 700 miles in total. 6 weeks later he passed his test with 4 minors. We have addressed these issues and I’m now going to take him for motorway experience. I’m not a qualified instructor but a driver with 30 years and access to a wealth of support on the internet. For me this saved a lot of money and was a good time to bond with my child. Hope this review is helpful to others. If you do decide to undertake the training yourself, remember, MIRRO, SIGNAL, MANOEUVRE, is still as important as ever. Good luck.”

Helpful Report

Posted 1 year ago

“My driving instruktor was Darren. I thinnk he is good instruktor. I was statisfied wit lesson with Darren, I meet hem I say him my english no is perfect but I understood. Darren was very bussy so I doing lesson few days with time gab. I no was perfect I pass with him 36 hours. I remeber he say me about how he was witness car accident better said cycle and car acciden. Cycle no give way and ride from give way road without LOOKING and car hit cycle and bike hit car when Darren was learning somebody. He say me when His son have first lesson with him he hurt finger from the back of the car. That no was seriously accident but only funny accident. ( That's look like me and Darren find way to understoonding with my language barrier) I try do from me best what I can even I no have perfect english I was glad when I meet instruktor like him. He help me and learned good basics. I pay Dareen 35 per hour. 10 hours 350. One time he was on holiday and I try diferent driving instrukor he was understood me but I no like lesson with new instruktor him take for one hour 33,50. I canceled new instruktor and I come back to Darren. But I pay for name Darren 33,50 per hour and no 35. I on webside touch for lesson wit Darren and I pay the amount that was shown to me. I try my first theory test I need have 43 good answer for pass. I got 42. Everything look normal with Darren I need more lesson and I believe in me when I lern drive more I will better. Sure I was need time. Darren me write a payd bad money. I write text your company can take money from my top up. I no want payd less because for me no was going on big price. I no have any problem payd money what is missing. Exacly I have pay Darren pn webside 50£ less. Ok I no have any problem payd. A have booked my last lesson for bad proce 33,50 per one hour. I pay 2 hours. That was 67 pound. Company canceled my last lesson and take 67 pound and I I unintentionally "owed" only 50 pound so that's mean company was take 17£ more from me. That's silly price I no want and I do no will solve 17£ I don't give a sh#t about that's embarrassing price in addition. But after these Darren me write he no wont me learnig because from my language barrier. That's was about money from sh#ts mistake your company. No about "barriers my language". I doing with driving mistakes because I need learning of course. But Darren now very good my english no is extremely bad. But after all Darren is realy good patiently instruktor if you will take attention from good price from silly AA webside. I can say you will with Darren apparently satisfied. I'm just disappointed that my language barrier wasn't a problem until the embarrassing organization wrote me a bad price.”

Helpful Report

Posted 2 years ago

The AA Driving School is rated 4.0 based on 1,031 reviews